Privacy Policy

1. Who We Are

Lighine ("we", "us", "our") is a software consultancy based in India. We build custom websites, AI automations, and internal tools for businesses. Our contact email is hello@lighine.com.

2. Information We Collect

We collect information you provide directly to us when you:

• Fill in the contact or quote form on our website
• Send us a message on WhatsApp
• Email us at hello@lighine.com

This includes your name, business name, email address, WhatsApp number, and the details of your project enquiry.

We also collect basic technical information through our hosting provider (Netlify) such as IP addresses and browser type for security and analytics purposes. We do not use invasive tracking or advertising cookies.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide a project review
• Send you a project proposal if requested
• Communicate with you throughout the project delivery
• Invoice you and process payments

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your information for as long as necessary to deliver services and comply with legal obligations (such as invoicing records required under Indian tax law). You may request deletion of your data at any time by contacting us at hello@lighine.com.

5. Third-Party Services

We use the following third-party services to operate our website and business:

• Netlify — website hosting and form submissions. See Netlify's Privacy Policy.
• Razorpay — payment processing for project invoices. See Razorpay's Privacy Policy.
• WhatsApp — client communication. Governed by Meta's Privacy Policy.

6. Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising cookies, tracking pixels, or analytics cookies that identify individual users.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for any processing based on consent

To exercise any of these rights, email us at hello@lighine.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent update. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions, contact us at hello@lighine.com.